Technical Consultant Freelancer

Feb 2025 - Current

Technical Consultant / Adaptavist Inc

Mar 2023 - Feb 2025

• Administer Atlassian Suite (Jira Cloud, Jira Server, Confluence) for several clients
• Consult business leaders on Atlassian best practices that would improve team collaboration within the Atlassian suite.
• Collaborate with a diverse group of people across different timezones to deliver expert technical solutions
• Draft technical solutions that best accommodate unique business challenges
• Develop innovative solutions using AI to improve business practices and knowledge base configuration
• Develop ad-hoc scripts to assist 3rd party app data migrations
• Document possible security vulnerabilities in product offers and best practices in how to prevent them
• Document knowledge base articles to contribute to the sharing of ideas within the company
• Migrate Jira Server data to Jira Data Center
• Migrate Jira Server data to Jira Cloud
• Merge several Jira Data Center instances into one Jira Data Center instance.
• Automate business processes using ScriptRunner, ScriptRunner Connect, and Automation for Jira
• Provide development work estimates to potential clients

Jira Developer / Forever 21

Dec 2018 - Mar 2023

• Automate processes by integrating Jira with ADP, Active Directory, Azure, FedEx Shipment Manager, and Zabbix.
• Develop robust and secure applications via ScriptRunner, PowerShell, and Python.
• Design Jira projects while maintaining system integrity and performance by generalizing workflows, statuses, screens, notification schemes, issue type schemes, and field configurations.
• Meet with business leaders to apply best practices and Jira solutions that would improve efficiency and productivity.
• Test and evaluate Jira upgrade versions.
• Manage system access via permission schemes, issue security schemes, and OAuth 2.0 integrations to minimize system vulnerabilities.
• Maintain server availability and integrity by staying up to date with SSL certificates and schedule batches for storage management.
• Provide business reports using SQL and JQL queries.
• Design dashboards to showcase individual and overall team performance to business leaders